Managing Unproductive Conflict


Nobody likes conflict, so most do what they can to avoid it.

The truth is, leaders simply can’t avoid conflict. The good news is that we can decide how to deal with conflict when it arises. Once we have a handle on how we will deal with conflict, we can often find ways to leverage conflict and increase team cohesion and productivity.

As leaders, we need to set the tone and standard for how conflict is managed. If we don’t, conflict can overpower the company culture and vision, and become detrimental to the organization’s values system.

Leaders consistently report a discomfort with managing conflict. By addressing conflict effectively, you will stand out as a competent and driven leader in your organization. Effectively managing conflict also builds trust, a key element that will deepen your leadership standing.

As Mike Myatt, a contributor at Forbes Magazine says: “It [conflict] will find you whether you look for it or not. The ability to recognize conflict, understand the nature of conflict, and to be able to bring swift and just resolution to conflict will serve you well as a leader – the inability to do so may well be your downfall… Don’t fear conflict; embrace it – it’s your job.”

We can help you learn how to identify and manage unproductive conflict. We create customized solutions to fit your conflict challenges in order to help you create an open and collaborative culture.